concussion & customer support
I think I was a bit optimistic in my last health update: post-concussion syndrome can take weeks or months to abate, and I definitely haven’t fully recovered yet. I still get incapacitating headaches on some days, and I sometimes struggle to find the right word when I’m talking. Plus fatigue, sleep problems and a severe lack of concentration and energy… I’m working when I can, but some days I’m just not up to it.
And I seem to be having some memory lapses too, which is quite unsettling. For example, I actually wrote last week’s blog post three weeks earlier, but not only did I forget to post it, I forgot I’d even written it…
How does this affect you? Well, thanks to all of this, I’ve just discovered that a few customer support requests may have slipped through the cracks. I don’t have the energy to wade back through a month of email and messages from other channels and follow up with everyone to check whether I’ve completed your request, so I’m going to just start fresh from today.
- If you’re waiting to hear from me, please email me again (june@planetjune.com).
- If you’ve contacted me via social media or rav PM, please email me for help instead (june@planetjune.com).
Having all my customer support requests in one place will make it much easier to manage them as I continue my recovery.
Thanks for your continued patience, and I’m so sorry if your message is one that slipped past me – it’s incredibly frustrating to me too; this is not the level of customer service I’m known for, but I can’t just wish myself better! I highly recommend you try to avoid head injuries, if you have that option… 🙂
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Anna Paradox said
Really appreciate your generous sharing in the blog and patterns. I hope your recovery picks up speed and that you are back to yourself soon.
Ruth Lister said
So sorry to hear that you’re still sufferring concussion repercussion! It’s defininitely not a nice thing and it has different effects on each person. I had a big hit by a swing and split to my head as a 5 year old. I suffered various symptoms such as vomiting, double vision and headaches for several months and one side of my face was paralysed for over 12 months.
I’m so glad that sporting bodies are now taking concussion more seriously and that studies are being done worldwide.
I hope you regain your memory and get back to your normal self, sooner rather than later.
Best wishes June. :bouquet:
Sara said
Sending you best wishes for a speedy recovery! I keep checking back for updates as I’m working through my backlog of Planet June patterns that I bought but didn’t have the time to make up yet. I think everyone understands that this has been a difficult time for you.
Robbi Rainwater Wallen said
wishing you complete and speedy recovery
Dorte Jensen said
Oh, I’m so sorry to hear that your fall is causing you so much trouble still 😥 I hope you don’t have to suffer for a long time, take care and best wishes.
Lyn said
You have my total sympathy…I too am nursing an open head wound from tripping yesterday while watering my garden & so I totally feel your pain….take care & wishing you a good recovery.
:bouquet:
Laurel L Abraham said
Hope you are feeling better soon.
Miriam P. said
I don’t know how old you are, June, but as my husband would say, I’m “of a certain age” and as the years have gone by I find that I bounce back more slowly from things. Be patient with yourself! It does sound like you are level headed when it comes to things like your head injury, which is good. Take care and I wish you all the best!