PlanetJune FAQ
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PlanetJune is the home of unique nature-inspired crochet patterns designed by me, June Gilbank.

Everything you see on this site is designed, written and photographed by me, and I am committed to creating the best crochet experience for you. The two main principles that I live by in my work are quality and service:

Quality

You can be confident that any PlanetJune pattern you choose will be clear, accurate and consistently written, with plenty of illustrations and step-by-step photographs for clarification where necessary. You can also see this demonstrated in my many popular crochet tutorials.

I absolutely believe in making all my patterns as clear and complete as possible, and I don’t put my name to anything that I’m not satisfied with. My experience as a technical writer has proven to be hugely beneficial to me as both author and pattern designer, as the main purpose of a technical writer is to convert techno-babble into clear instructions that everyone can understand. If you’ve ever felt cheated by a jumble of inconsistent terminology, confusing directions, and even outright errors masquerading as a pattern, you’ll appreciate why this is so important!

Service

Simply put: if you aren’t happy, I’m not happy. All PlanetJune patterns come with unlimited support via e-mail; all my tutorials come with unlimited support via blog comments. If you ever have any questions about my patterns, or anything isn’t clear, I’m always happy to help.

I have years of customer service experience, developed through running an IT helpline for schoolteachers, and working at a reference desk in a university library, and continuing through my years of caring for my PlanetJune customers, so I have a very strong service ethic. I believe that a sale should be only the beginning of our relationship.

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All PlanetJune patterns include step-by-step photos to guide you through your project, plus online tutorials for all the techniques you’ll need. And if you need more help, I’m just an email away.

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Proof

Don’t just take my word for it: the majority of my business comes from repeat customers. See my Testimonials page for their thoughts about PlanetJune, read their reviews of individual patterns in the shop, and see external reviews on Trustpilot and Google:


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