I think I was a bit optimistic in my last health update: post-concussion syndrome can take weeks or months to abate, and I definitely haven’t fully recovered yet. I still get incapacitating headaches on some days, and I sometimes struggle to find the right word when I’m talking. Plus fatigue, sleep problems and a severe lack of concentration and energy… I’m working when I can, but some days I’m just not up to it.
And I seem to be having some memory lapses too, which is quite unsettling. For example, I actually wrote last week’s blog post three weeks earlier, but not only did I forget to post it, I forgot I’d even written it…
How does this affect you? Well, thanks to all of this, I’ve just discovered that a few customer support requests may have slipped through the cracks. I don’t have the energy to wade back through a month of email and messages from other channels and follow up with everyone to check whether I’ve completed your request, so I’m going to just start fresh from today.
- If you’re waiting to hear from me, please email me again (firstname.lastname@example.org).
- If you’ve contacted me via social media or rav PM, please email me for help instead (email@example.com).
Having all my customer support requests in one place will make it much easier to manage them as I continue my recovery.
Thanks for your continued patience, and I’m so sorry if your message is one that slipped past me – it’s incredibly frustrating to me too; this is not the level of customer service I’m known for, but I can’t just wish myself better! I highly recommend you try to avoid head injuries, if you have that option… 🙂