PlanetJune FAQ

Need help? You'll find it here!

Where can I get help with your patterns?

1. Tutorials

I’ve created many step-by-step photo and video tutorials that you can use to help you out, if you need it. If you’re a complete beginner, you’ll want to start with the Basics section, then move to Amigurumi Essentials. You can find them all at www.planetjune.com/help.

2. Troubleshooter

If you’re having trouble with a PlanetJune pattern, but aren’t sure what you’re doing wrong, check my Amigurumi Troubleshooter to find which of my tutorials will solve your problem!

3. Customer Support by Email

If you’ve bought any PlanetJune patterns (or donated for any free PlanetJune patterns) you have a single-user licence for that pattern, which includes personalised customer support from me by email! You can email me directly for further assistance with those patterns. Please send me a photo of your work (if possible) together with a description of what’s going wrong, to help me diagnose what your problem may be. See my estimated email response times here.

Please note: I can’t offer personal help with general crochet questions, or questions about patterns from other designers. If your question doesn’t relate to a PlanetJune pattern or tutorial, see my advice on where to get more crochet help.

(And, if you have other PlanetJune-related questions, please check the rest of this FAQ before you contact me, to see if I’ve already answered it here!)


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