There are two reasons why patterns may be missing from your PlanetJune account: A) you accidentally created two PlanetJune accounts and have orders in each, or B) you received the missing patterns by email.<\/p>\n
You may have accidentally created two PlanetJune accounts if:<\/p>\n
If any of these reasons (or any other) apply to you, please contact me<\/strong><\/a> with details of your two accounts and which one you’d like to keep, and I’ll merge the accounts for you. If you’re not sure of the details for your second account, please contact me with whatever details you can remember and I’ll try to track down the other account! <\/p>\n There are a few reasons why you may have received patterns by email instead of automatically through your PlanetJune account, for example:<\/p>\n If any of these (or another reason) apply to you, I’d be happy to add the missing patterns to PlanetJune account, so you have access to any updates and can download another copy whenever you need to.<\/p>\n So I can add your patterns, please follow these instructions:<\/strong><\/p>\n Once I’ve received your email, you’ll be able to download your patterns from your PlanetJune account as soon as I notify you that the new\u00a0order has been created, and at any time in the future. \ud83d\ude42<\/p>\n There are two reasons why patterns may be missing from your PlanetJune account: A) you accidentally created two PlanetJune accounts and have orders in each, or B) you received the missing patterns by email. A: Two PlanetJune Accounts You may have accidentally created two PlanetJune accounts if: You changed your email address and made a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":77,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-145","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.planetjune.com\/faq\/wp-json\/wp\/v2\/pages\/145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.planetjune.com\/faq\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.planetjune.com\/faq\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.planetjune.com\/faq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.planetjune.com\/faq\/wp-json\/wp\/v2\/comments?post=145"}],"version-history":[{"count":5,"href":"https:\/\/www.planetjune.com\/faq\/wp-json\/wp\/v2\/pages\/145\/revisions"}],"predecessor-version":[{"id":292,"href":"https:\/\/www.planetjune.com\/faq\/wp-json\/wp\/v2\/pages\/145\/revisions\/292"}],"up":[{"embeddable":true,"href":"https:\/\/www.planetjune.com\/faq\/wp-json\/wp\/v2\/pages\/77"}],"wp:attachment":[{"href":"https:\/\/www.planetjune.com\/faq\/wp-json\/wp\/v2\/media?parent=145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}B: Emailed Patterns<\/h4>\n
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