{"id":14327,"date":"2015-01-01T09:26:12","date_gmt":"2015-01-01T14:26:12","guid":{"rendered":"http:\/\/www.planetjune.com\/blog\/?p=14327"},"modified":"2025-01-16T08:26:10","modified_gmt":"2025-01-16T13:26:10","slug":"my-eu-vat-position","status":"publish","type":"post","link":"https:\/\/www.planetjune.com\/blog\/my-eu-vat-position\/","title":{"rendered":"my EU VAT position"},"content":{"rendered":"<p><em>Sorry for two posts in one day, but customers are asking how PlanetJune will be affected by the new EU VAT law, so I need to address that today&#8230;<\/em><\/p>\n<p>The new <a href=\"https:\/\/web.archive.org\/web\/20201112035319\/https:\/\/ec.europa.eu\/taxation_customs\/individuals\/buying-goods-services-online-personal-use\/buying-services\/electronically-supplied-services_en\" target=\"_blank\" rel=\"noopener\">EU place-of-consumption tax law<\/a> that comes into effect today applies only to telecommunications, broadcasting and electronic services. In this case, an &#8216;e-service&#8217; is defined as something you buy that is entirely digital, where the process is automated and has minimal human involvement.<\/p>\n<p>For example: you buy an ebook from Amazon. You pay, you download your file, and that&#8217;s the end of your transaction. Nobody at Amazon did anything manually to deliver the product to you, and Amazon has no further responsibility after you receive your product.<\/p>\n<p>Now, as it says in my <a href=\"https:\/\/www.planetjune.com\/terms\">Pattern User Licence<\/a> information (linked from every pattern page in my shop):<\/p>\n<blockquote><p>By purchasing any PlanetJune patterns, you are not buying <em>a copy of a pattern<\/em>; you\u2019re buying far more: a <strong>perpetual single-user licence<\/strong> for the pattern. Your licence entitles you to [many perks, including]:<\/p>\n<ul>\n<li>Unlimited customer support from the pattern designer (that\u2019s me: June Gilbank).<\/li>\n<\/ul>\n<\/blockquote>\n<p>That means you&#8217;re <strong>buying as much of my time as you need<\/strong> to be able to complete the pattern you&#8217;ve purchased. This is not a service that can be supplied automatically by a computer! If you need my help, as per my <a href=\"\/blog\/faq\/#patternhelp\">customer support FAQ<\/a>:<\/p>\n<blockquote><p>You can also email me directly for further assistance with any PlanetJune pattern. Please send me a photo of your work (if possible) together with a description of what\u2019s going wrong, to help me diagnose what your problem may be.<\/p><\/blockquote>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/blog\/images\/customerhelp_photos.jpg\" alt=\"photos from customers needing help\" width=\"500\" height=\"125\" class=\"alignnone size-full wp-image-14332\" srcset=\"https:\/\/www.planetjune.com\/blog\/images\/customerhelp_photos.jpg 500w, https:\/\/www.planetjune.com\/blog\/images\/customerhelp_photos-150x38.jpg 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><br \/>\n<em>Photos that accompanied recent help requests (all now happily resolved)<\/em> <\/p>\n<p>Can you imagine emailing a photo of your crochet work-in-progress to Amazon and asking for assistance?! Knowing you have unlimited access to expert help from me, now or at any point in the future, should you have any difficulties in completing the pattern you&#8217;ve purchased, is the difference between an automated &#8216;e-service&#8217; and the licence you buy from PlanetJune every time you purchase a pattern.<\/p>\n<p>And that&#8217;s why EU PlanetJune customers will not be charged &#8216;e-services&#8217; VAT under the new law, as I don&#8217;t provide any products without a human component attached. As any customer who has ever needed my help can testify, the personal service I provide as part of every pattern licence purchase at PlanetJune goes far beyond the scope of an automated pattern delivery with minimal human interaction.<\/p>\n<p><em>Disclaimer: This is my understanding of the law, but I have no legal background and am unable to answer any questions regarding this topic, so please don&#8217;t ask me! I also cannot be held responsible for the decisions any similar businesses may decide to take.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sorry for two posts in one day, but customers are asking how PlanetJune will be affected by the new EU VAT law, so I need to address that today&#8230; The new EU place-of-consumption tax law that comes into effect today applies only to telecommunications, broadcasting and electronic services. In this case, an &#8216;e-service&#8217; is defined [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"categories":[25],"tags":[],"class_list":["post-14327","post","type-post","status-publish","format-standard","hentry","category-craft-business"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.planetjune.com\/blog\/wp-json\/wp\/v2\/posts\/14327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.planetjune.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.planetjune.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.planetjune.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.planetjune.com\/blog\/wp-json\/wp\/v2\/comments?post=14327"}],"version-history":[{"count":1,"href":"https:\/\/www.planetjune.com\/blog\/wp-json\/wp\/v2\/posts\/14327\/revisions"}],"predecessor-version":[{"id":24113,"href":"https:\/\/www.planetjune.com\/blog\/wp-json\/wp\/v2\/posts\/14327\/revisions\/24113"}],"wp:attachment":[{"href":"https:\/\/www.planetjune.com\/blog\/wp-json\/wp\/v2\/media?parent=14327"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.planetjune.com\/blog\/wp-json\/wp\/v2\/categories?post=14327"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.planetjune.com\/blog\/wp-json\/wp\/v2\/tags?post=14327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}