PlanetJune FAQ

Need help? You'll find it here!

I can’t view and/or print my patterns.

You can download your patterns as PDF files from your PlanetJune account (see www.planetjune.com/download for instructions).

Make sure you have a PDF reader (for example, the free Adobe Reader software) installed on your computer or mobile device.

Once you’ve hit the ‘download’ button for a pattern, please wait for a minute without clicking anything else – the pattern PDFs can be large files and it may take a while to open in your browser. Once the PDF has opened, you can save or print it, as you wish.

  • Viewing problems: If the text appears to be scrambled, incomplete or unreadable on your screen (and also if you try to print it), please download the file again from your PlanetJune account.
  • Printing problems: If you can read the pattern on screen but it looks scrambled or unreadable when you print it, please try restarting your computer and turning the printer off and on again, then try to print the pattern again.

Related Questions:


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